FAQ

Here you find  a collection of the top questions I've received about these wallpapers.

How big are the funds?
They are basically available in 3 sizes: 50x70 cm, 60x80 cm and 70x100 cm but depending on the texture it is also possible to make them in small or larger flat formats. 

Are they made of wood?
No, they are made of rigid PVC or rollable vinyl. 

Are they prints?
Yes exactly. They are very high quality and opaque prints, perfect for food photography.

What are vinyl wallpapers?
They are prints on a particular printing film that is heavy and resistant enough to not curl up at the edges and always remain flat. 

How thick are the backdrops?
PVC wallpapers are 3 to 5 mm thick depending on the size of the panel. While vinyl backings are as thick as card stock. 

But what if they get stained?
Both wallpapers, rigid or vinyl, are washable with water and hydroalcoholic detergent (with a low percentage of alcohol) or with a little dish soap. This way you can play with food without problems and without fear. 

Can I place something hot or cold on it?
For the cold no problem, so off to ice cream and ice cubes without problems.
For hot temperatures, it is better to insert a wooden cutting board or cloth between the background and the food so that it can retain a little heat. Unfortunately, excessive heat tends to warp the base, whether vinyl or rigid. 

How long does it take to ship the backdrops?
All the items you find in the shop are available to be delivered to the courier in 24-48 hours maximum. Delivery takes place in approximately 1-3 working days starting from the following day of collection by the courier.

What happens if my order arrives damaged?
Each package is carefully packaged to ensure it arrives in perfect condition. However, it may happen that they are damaged during transport. For any report, write to me at info@foodpropslover.com and send me a photo of the problem. You can read the exchange and return policy for more information. 

Can I return the package if I am not satisfied?
If for any reason you are not satisfied with your backdrop, do not hesitate to contact me via email. Remember that you have a maximum of 14 days to do this. The return costs are your responsibility and the refund will take place once the package arrives at its destination and only after having verified that it has not been used.
Returns not accepted on personalized items. 

Are there any discounts?
Yes, shipping is free throughout Italy starting from €65 for both vinyl and PVC backgrounds.
While if you purchase a vinyl background, shipping is always free throughout Italy. 

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